FAQs

Frequently Asked Questions

What measurement instruments do you provide?

Partners of Reaching Recovery® can measure recovery using one or all of the following instruments:

The Recovery Markers Inventory is completed quarterly by a staff member to measure client progress in areas that “tend to correlate” with an individual’s recovery.

The Consumer Recovery Measure is completed by the client on a quarterly basis. It captures the client’s perception of recovery.

The Recovery Needs Level assigns the right level of service intensity to a client at the right time. 

The PRO: Promoting Recovery in Organizations is a client survey addressing how well specific staff in an organization are promoting recovery.  

Do I have to use all of the instruments at once?

No. Centers choose which instruments to use based on their needs. 

How often should I assess recovery?

The Recovery Maker Inventory and the Consumer Recovery Measures are collected at intake and then at every quarter. 

The Recovery Needs Level is done at intake and then in conjunction with the client’s service plan update or earlier if needed.   

The PRO Survey can be done annually. 

How will these instruments work with our Electronic Medical Record?

Reaching Recovery provides two different solutions for electronic use of the tools:

1) The Reaching Recovery tools are used directly with Netsmart's CareRecords as well as Netsmart's Consumer Portal, MyHealthPointe, for seamless, real-time data informed service delivery.

2) Reaching Recovery hosts an external website for any provider not using a Netsmart EHR.

Do I need an electronic medical record?

No. Data collection process and reports are available via a secure website.

How easy is data collection?

The Recovery Marker Inventory, the Consumer Recovery Measure, and the Recovery Needs Level consist of only a handful of questions. Once the clinician and client familiarize themselves with the questions, completing these three instruments just takes a few minutes.  The more a clinician knows about the client, the faster it is for the clinician to complete the Recovery Marker Inventory and the Recovery Needs Level.   Results are instantaneous.

The PRO Survey is broken out into different surveys for each type of staff member a client has worked with in the last 6 months.  The survey consists of 10 to 16 questions per type of staff. Centers typically hire peer consumers to administer the survey.

What training is involved?

For centers licensing recovery instruments, we help adopt key success strategies for outcome implementation.  Click here to learn about the resources needed and the support we provide to implement the Recovery Outcome Tools. 

In addition to outcome implementation support, we provide practical, real-world knowledge on transforming to a recovery-focused system of services.  Download our catalog of trainings and read specific areas in which we can support your community mental health center.  The catalog, called the “Recovery Tool Box” provides an overview of the trainings and consultation that we can provide.

How do I learn more?

Contact us at reaching.recovery@mhcd.org or at 303-504-1721. 

Reaching_Recovery_Diagram

Recovery Measures

Our four instruments measure recovery from multiple perspectives and dimensions. When you join Reaching Recovery® you can use one or all four of our instruments to link outcomes to service effectiveness and system transformation. This process gives our partners a comprehensive picture and a standardized method for examining effectiveness of services and outcomes.

Recovery Needs Level®

The Recovery Needs Level assigns the right level of service intensity to a client at the right time. 

Recovery Marker Inventory®

The Recovery Markers Inventory is completed quarterly by a staff member to measure client progress in areas that "tend to correlate" with an individual's recovery.

Promoting Recovery in Organizations (PRO)

The PRO: Promoting Recovery in Organizations is a client survey addressing how well specific staff in an organization are promoting recovery.  

Consumer Recovery Measure

The Consumer Recovery Measure is completed by the client on a quarterly basis. It captures the client’s perception of recovery.

Join Us for a Special Webinar 

Learn how to effectively assess your mental health treatment and services throughout your whole organization.

May 4, 2017 at 3 p.m. Eastern